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From a Mobile Phone |
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Dial the mobile supported toll free number ００３２−４８８. ＊Since a mobile supported toll free number, no airtime charge will be incurred. ＊If you can not access the above number, please dial 0120-977-436 for toll free connection. |
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After the prompt, please enter your 10-digit PIN and press the pound(♯)
key. Prompt "Please enter your card number and press the pound key" ＊When you use your card for the first time, you will be required to enter your 10-digit PIN. Our system affiliates the PIN with the phone number you are calling from, so if you use the same phone to make calls on the card, the system will automatically recognize your phone number and you only have to push the star(*) button to go to the next step. You wo'nt need to enter your PIN. However, you will have to enter your PIN every time you call from a new phone. ＊Once your card balance reaches 0 yen, your phone number will no longer be affiliated with that PIN number. ＊Every card has a unique PIN, therefore PINs can not be transferred from one card to another. |
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Lastly,enter the country code, area code and destination number, then press
the pound(＃) key. Prompt "Enter the destination number, including the country code and press the pound key." ＊For area codes beginning in 0, please omit this first 0 when dialing(except Italy and the Vatican city). For example, 0120-944-473 will be 120-944-473 when dialing. ＊Before a call is placed, you will be told the card's remaining balance in English automatically. |
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From a Fixed Line Phone |
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Dial the toll free number 0１２０−９４４−４７３. ＊If called from a regular landline, there will be no access fee to the customer. |
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Ater the prompt, please enter your 10-digit PIN and press the pound(♯)
key. Prompt "Please enter your card number and press the pound key" |
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Lastly, enter the country code, area code and destination number, then
press the pound(♯) key. Prompt "Enter the destination number, including the country code and press the pound key." ＊For area codes beginning in 0, please omit this first 0 when dialing(except Italy and the Vatican city). For example, 0120-944-473 will be 120-944-473 when dialing. ＊Before a call is placed, you will be told the card's remaining balance in English automatically. |
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From a Public Phone |
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Dial the toll free number: 0120-944-661(from 03/045/052/06 & 092 areas) or 0120-933-050(from other areas) ＊Since public phone supported toll free numbers, no airtime charge will be incurred. |
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After the prompt, please enter your 10-digit PIN and press the pound(♯)
key. Prompt "Please enter your card number and press the pound key" |
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Select language: *Japanese→"1" * English→"2" Prompt "Select the language as your choice: Nihongo wa 1 wo, press 2 for English" |
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Lastly, enter the country code, area code and destination number, then
press the pound(♯) key. Prompt "Enter the destination number, including the country code and press the pound key." ＊For area codes beginning in 0, please omit this first 0 when dialing(except Italy and the Vatican city). For example, 0120-944-473 will be 120-944-473 when dialing. ＊Before a call is placed, you will be told the card's remaining balance in English automatically. |
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From a Yahoo BB Phone |
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Dial the toll free number ０５０−１３００−１３００. ＊If customer is joinning a Yahoo BB service, there will be no access fee to the customer. |
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After the prompt, please enter your 10-digit PIN and press the pound(♯) key. Prompt "Please enter your card number and press the pound key" |
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Lastly, enter the country code, area code and destination number, then
press the pound(♯) key. Prompt "Enter the destination number, including the country code and press the pound key." ＊For area codes beginning in 0, please omit this first 0 when dialing(except Italy and the Vatican city). For example, 0120-944-473 will be 120-944-473 when dialing. ＊Before a call is placed, you will be told the card's remaining balance in English automatically. |
